Information for Current Students

As a student enrolled on a degree programme awarded by Asia e University (AeU), you have the same status as a student enrolled at AeU. This means that the degree certificate you receive is the same, where pract icable you have the same rights and obligations under the University’s academic regulations.

However, as the programme you are enrolled on is delivered in partnership with another institution off-campus, there are special considera tions to be made. This page aims to advise you on the split of responsibilities between the University and it’s collaborative partner and to identify s pecific issues that may be of interest to you.

> Rules and Regulations
> Learning Resources
> Library Resources
> Customer Care
> Graduation
> Contacts and Communications

Rules and Regulations

As a student enrolled on an academic programme, you have the same rights and obligations under the University’s academic regulations and relevant details of these are included in the Student Handbook that will be provided to you at the start of the programme.

As you are attending teaching events in the premises of a partner institution, you will also be expected to abide by the rules and regulations that apply to attending that partner institution.

Learning resources

Specific learning resources will be provided to you by our partn er institution in a timely manner. Most of these resources will also be provided on line through AeU’s e-Learning platform, myPLS. You should ensure tha t you have been able to successfully register in order to access to this material.

Library resources

Although core learning resources for students are provided by each partner institution, the University is able to provide online resources to its students based at partner institutions through our digital library collections.

AeU Knowledge Centre host a collection of digital learning materials among them are 85 online e-databases, 35,000 full text online electro nics journals and magazines and 53,000 online e-books. You can tap into these quality-assured and trusted resources 24 hours a day, seven day s a week, whenever and wherever you are. The extensive digital library re sources have been specially designed to provide a truly personalised learnin g experience for you.

Customer Care

While the University’s Learner Services Centre is willing to he lp our students studying off-campus where possible, it is often more practical f or direct support to be provided at the site of study. Consequently, you r first point of contact for customer support should be with the designated memb er of staff at the partner institution.

If you are unable to get the support you feel you require from the partner institution, you should forward your request to the AeU’s CRM System. Any formal request for support from the University must go through the CRM System

Graduation

As an enrolled member of the University, you are entitled to attend a Convocation Ceremony at the University. If you do decide to attend, then it is important to pay attention to the deadlines for registration as these events take a significant amount of time to organise.

Contacts and Communications

Your first point of contact on any issue should be the designate d member of staff at the partner institution. They will be able to decide wh ether they can deal with the issue themselves or refer to the CRM System.

PLEASE NOTE: Students should use their AeU email address when communicating with the University. Emails sent from other accounts (ie hotmail, yahoo) frequently go unnoticed into spam folders.